Privacy Policy

Privacy Policy

We respect your privacy and are committed to keeping your personal information safe. Our Privacy Policy explains in simple terms how we collect, use, and protect your data. Please read it carefully and check back for updates, as the latest version always applies.

1. What is covered?

This Privacy Policy applies to users of our website (https://www.ruff.in) and mobile app. It explains:

  • What personal data we collect and how.
  • How we use and protect your data.
  • What data we share and your choices about it.

2. What information do we collect?

We collect:

a) Information you provide directly:

When creating an account, making a purchase, or contacting support, we may ask for details like your name, email, address, phone number, or payment information.

b) Information collected automatically:

Data like your IP address, browsing behavior, and device type using cookies or similar technologies.

c) Information from other sources:

Information from third parties (e.g., social media accounts used to log in).

3. How do we use your information?

We use your data to:

  • Process transactions, fulfill orders, and improve your experience.
  • Send marketing communications (you can opt out anytime).
  • Ensure security, detect fraud, and comply with legal obligations.

4. Do we share your data?

Do we share your data?

  • Trusted affiliates or third parties helping us provide services.
  • Authorities if legally required.

We also share anonymized data that cannot identify you personally.

5. How long do we keep your data?

We retain your data as long as necessary to provide services or comply with legal requirements.

6. Your choices:

  • You can update or correct your personal details.
  • You can opt out of marketing communications.
  • You can choose not to share certain information, but some features may not work without it.

7. How do we protect your data?

We use industry-standard measures to secure your information. However, no system is foolproof, so contact us immediately if you suspect unauthorized access.

8. Policy updates

Our Privacy Policy may change periodically. Major updates will be communicated via email or our platform. If you disagree with changes, you can stop using our services.

9. Contact us

For questions or concerns, email us at customercare@ruff.in.